Established Curricula:
Customized Curricula:
Our team of professionals collaborates with you to determine the unique training needs of your department and customizes the appropriate curricula, whether the need is defined as a single area of focus or a combination of interrelated topics. Areas of expertise that can be "mixed and matched" include but are not limited to:
- Conflict Management
- Communication Skills
- Difficult Conversations, Difficult People
- Emotional Intelligence
- Respect vs. Harassment: general harassment, sexual harassment, gender harassment, other specific harassment
- Work-life Balance
Contact: David Bell at dbell@worklife.ucsf.edu
415-514-3226
Conflict Management and Mediation:
The Campus Mediation Program provides mediation, a voluntary, confidential and neutral process for staff, administrators, faculty and students. The program is supplemental to UCSF's existing formal grievance and complaint procedures. Mediation emphasizes open communication, active listening and creative problem solving and is facilitated by neutral and trained mediators. Individuals who participate in mediation do so voluntarily.
For more information about the Campus Mediation Program, you can contact:
Ellen Beilock, Campus Mediation Officer
beilock@worklife.ucsf.edu or 502-3272
David Bell, Associate Mediation and Communications Officer
dbell@worklife.ucsf or 514-3226
Organizational Consulting :
As part of the WLRC core purpose to humanize the workplace, we provide presentations, facilitated discussions, and workshops to assist various work units at UCSF to improve quality, productivity, and well-being for a healthy work environment. We believe that our workshops can strengthen the collective value of the experience, skills, talents, knowledge, creativity, energy, enthusiasm, engagement and relationships that the people at UCSF choose to invest in their work.
We offer a variety of services to groups at UCSF that address:
- Conflict Coaching
- Conflict Management
- Communication Skills
- Emotional Intelligence
- Leadership
- Sexual Harassment Prevention and Resolution
- Teamwork Skills
- Workplace Ethics
Your requirements may be unique to your particular unit or situation. We can discuss and analyze your particular concerns and can customize topics to best address your needs.
For assistance, please contact the WLRC Communications Liaison, David Bell at dbell@worklife.ucsf.edu or at 514-3226.