UCSF offers a broad spectrum of assistance for individuals. Below are some frequently used resources. If you would like help determining which resource may best suit your needs, contact the Work Life Resource Center Program coordinator, David Bell at dbell@worklife.ucsf.edu or 514-3226.
Coaching and Mentoring
As a team, the WLRC staff provide coaching and mentoring to improve interpersonal and organizational relations.
What's the difference between coaching and mentoring?
Mentors in either a formal mentoring program or informal relationship focus on the person, their career and support for individual growth and maturity, whereas a coach is job-focused and performance oriented.
Mentoring: A mentor is like a sounding board, giving advice, but the "mentee" ultimately chooses what they do. The context does not have specific performance objectives.
- Open agenda with general growth and progress in mind
- Facilitative and educative
- Process-oriented, fostering discovery
- Tends to be biased in your favor
Coaching: A coach is trying to guide a person to some end result, the person may choose how to get there, but the coach is strategically assessing and monitoring the progress and giving advice for effectiveness and efficiency.
- Set agenda to reinforce or change skills and behaviors
- Develops specific skills for the task, challenges and performance expectations at work
- Objective-oriented, fostering specific on improvement
- Tends to be impartial, focused on improvement in behavior
For more information about coaching or mentoring, please contact David Bell at dbell@worklife.ucsf.edu or 514-3226.
Mediation: A voluntary, confidential and neutral process available to UCSF faculty, staff and students
The Campus Mediation Program provides mediation, a voluntary, confidential and neutral process for staff, administrators, faculty and students. The program is supplemental to UCSF's existing formal grievance and complaint procedures. Mediation emphasizes open communication, active listening and creative problem solving and is facilitated by neutral and trained mediators. Individuals who participate in mediation do so voluntarily.
For more information about the Campus Mediation Program, you can contact:
David Bell at dbell@worklife.ucsf or 514-3226
Ellen Beilock at ebeilock@worklife.ucsf.edu or 502-3272
Mentoring: Here is an extensive list of mentorship programs across the campus.
Counseling: The UCSF Faculty and Staff Assistance Program provides short-term counseling services to UCSF employees. Up to three sessions with a licensed, professional counselor, free of charge.
Benefits:
UCSF HR Benefits
UC Office of the President - Your On-Line Benefits
Self-Help
The WLRC Library: The Work Life Resource Cetner has a small lending library. Browse and borrow today!
Read it Here!
Self-Help Articles
The Faculty and Staff Assistance Program has many helpful articles.
Self-Help Resources
The Faculty and Staff Assistance Program offers a list of resources that you may find helpful.
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